Whatever happened to the psychology of human-computer interaction?: A biography of the life of a psychological framework within a HCI journal

Purpose – To outline how psychology as one of the original approaches to human-computer interaction (HCI) has formed a key part of the HCI literature, and to discuss the need for psychological approaches to HCI and system development. Design/methodology/approach – The contributions to the journal Human-Computer Interaction is examined from the journal’s start in 1985 up to the millennium. The analysis focuses the three main elements, task, user and computer, in the classic study “Psychology of human-computer interaction” from 1983. Findings – Provides information about authorship, and form and focus of research published. The paper concludes that already from the beginning, HCI researchers too narrowly used Card et al.’s analytical framework. Today it has developed into a sub-theory within a multidisciplinary HCI science and in this role it continues to be an important cumulative factor in HCI. Research limitations/implications – The main conclusion about the role of psychology in HCI only applies to the mainly US authors who published in the journal investigated in the given period. European research focusing on information technology and people may differ in important ways. Practical implications – A much needed discussion of a central document of historical importance tying together many HCI researchers and a range of HCI studies. Originality/value – This paper fulfils partly the need for meta-analyses of the psychological approach to HCI.